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Terms of Service
It is important for the customer to be aware that all shipped products are subject to the return policy of the specific manufacturer. Restocking fees for shipped products may be as high as 35% depending upon the return policy of the specific manufacturer and some items are not returnable at all. If this is of concern, please contact Trim-pal.com customer service at 916.955.2481 to confirm the specific return policy for any of our products before finalizing your purchase.
All defective or returned goods must be returned freight prepaid to the address provided by Trim-pal.com. Prior to return a “Return Material Authorization Number” must be obtained from Trim-pal.com – credit may not be issued for returns sent without a RMA number. Credit will be applied within 5 days of receipt and inspection by Trim-pal.com. WARRANTY DISCLAIMER WARRANTIES EXPRESSED OR IMPLIED BY ANY MANUFACTURE ARE THE MANUFACTURES RESPONSIBILITY FOR THE TERMS AND CONDITIONS OFFERED. Trim-pal.com GIVES NO WARRANTIES ON ANY ITEMS SOLD AND WILL NOT HONOR ANY MANUFACTURE WARRANTY. ANY AND ALL ITEMS UNDER MANUFACTURE WARRANTY MUST BE DEALT WITH DIRECTLY WITH THAT MANUFACTURE OF SAID PRODUCT. UNLESS OTHERWISE STATED Trim-pal.com RELEASES ALL LIABILITY ONCE ITEM IS SHIPPED AND USED. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE IS MADE OR AUTHORIZED BY Trim-pal.com. Trim-pal.com DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECT CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION, AND ANY DESCRIPTION DOES NOT EXPRESS OR IMPLY A WARRANTY THAT THE PRODUCTS ARE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE. LIMITATION OF LIABILITY ANY LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. Trim-pal.com’s LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID.
Trim-pal.com will make a good faith effort for prompt correction or other adjustment with respect to any product which proves to be defective within warranty period. Before returning any product, write or call NEO FARMS LLC giving date and number of original invoice, and describing defect. Title and risk of loss pass to Purchaser on delivery to the common carrier.
Availability information accessed pursuant to this site is based on end of day inventory of the previous business day. Availability is subject to change at any time. Trim-pal.com makes no representations or warranties regarding the accuracy of this data.